I have not yet read Dear American Airlines by Jonathan Mills but I like the idea of this novel which is written in the form of a complain letter to American Airlines. I can imagine that with the kind of year that American Airlines has been having that their executives are less thrilled with the idea.

Author Elizabeth Gilber says of the book:

The novel relays the tale of Bennie Ford, a man who is marinating like a cocktail olive in the sour middle-aged juices of his own mistakes, but who has decided to redeem himself completely by attending the wedding of his estranged daughter. Now, as some of us have learned from painful personal experience, it’s not always easy to redeem a lifetime of screw-ups in one weekend, but that doesn’t deter Bennie from heading to the airport to fly off to what he has decided is the most important event in his life. (The fact that he doesn’t seem to notice that the wedding should actually be the most important event in his DAUGHTER’S life, not his, is an early clue of his particular breed of hilarious narcissism.) But at the airport is where his troubles begin, as American Airlines cancels his flight and thus–as far as he is concerned–destroys his life. What follows is a complaint letter raised to the level of high narrative art. I have never before encountered a novel written in the form of a complaint letter, and we can safely assume there will never be another such after this one, just because Miles has created an inimitable story here–one which, despite all the dark wit of its narrator–leaves room in the sad margins for real heartbreak, real feeling, real life. (This is something Amis himself wasn’t able to do until many years into his career.) This is the most entertaining first novel I’ve read in a long while, as well as a searing cautionary tale. Bring it to the airport with you next time you fly somewhere to change your life…

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