You Are Complaining About What??

by Chris Christensen
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MSN had a great article from the stranger side of travel called 10 wacky complaints about air travel. You might be surprised what people complain about. My favorite complaint was this one:

Early bird. Complaints about late arrivals are so common that I recite the canned response by rote: “I am sorry for your inconvenience. Please check with the gate agent or customer service representative for connection information But only twice have I had a passenger complain that the flight was arriving too early. What to say? Perhaps, I am sure we will do better to delay you next time”?

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by Chris Christensen

Chris Christensen is the host of the Amateur Traveler. Chris left his day job in January 2010 to focus on consulting, podcasting and blogging. He was the Executive Vice President of Engineering and Operations for a company in Silicon Valley (LiveWorld) that runs online communities for companies like eBay, Marriott, American Express, Campbells, Kimberly Clark, A&E, and Mini Cooper.

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